Security Deposit
A security deposit may be required for certain properties listed on feraneo.com. The purpose of the security deposit is to cover potential damages, loss, or additional costs that may occur during your stay.
1. Property-Specific Rules
Each property has its own security deposit policy. The amount, payment method, and refund conditions are determined by the property owner and will be clearly stated on the property page or in your booking confirmation.
2. Payment of the Security Deposit
Depending on the property, the security deposit may be:
- Paid in advance together with the booking payment,
- Collected separately before arrival, or
- Paid in cash upon check-in.
The exact procedure will be communicated to you prior to your arrival.
3. Refund of the Security Deposit
The security deposit will be refunded after check-out, provided that no damage, loss, or violation of house rules has occurred during your stay.
If any damage or additional cleaning costs are identified, the relevant amount may be deducted from the deposit in accordance with the property owner's policy.
4. Responsibility
Guests are responsible for treating the property with care and respecting the house rules. Any damages caused during the stay must be compensated in accordance with the agreed conditions.
If you have any questions regarding the security deposit for a specific property, please contact us before booking.
